REFUND & EXCHANGE

RETURN & EXCHANGE POLICY

Product(s) can be exchanged within the 7 days from the date of purchase. Please note that the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged. Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s) if the product(s) received has any kind of manufacturing defect. Contact our customer service center by sending us images of defected product at our WhatsApp number +92 322 2753789 or calling us at the same number within 48 hours of purchase. After our team reviews the product, you will be offered an exchange with same price value product.

REFUNDS

Refunds may be allowed in exceptional cases wherein the product is out of stock or appears to be faulty. Refunds will be issued to the same credit card or customer said account number that was used for the original purchase. You will be credited for the cost of the item(s) and applicable taxes. Shipping and handling costs are non-refundable and you will have to pay for the charges of shipping for return that would be equal to the amount of shipping charged at the time of purchase. Please allow 2-3  weeks for refunds processing ,our courier service representative will visit your place and collect but at the time of returning it to the courier you will pack the item correctly as it was delivered earlier for ease and for non complicated procedure.

ORDERS CANCELLATION

You may cancel your order any time before the order is processed. Once the order is shipped, you will receive, via email, a shipping confirmation that contains tracking information. Once a product is shipped, the ‘Return and Exchange Policy’ will apply. Designer’s Inn may cancel orders for any reason.Common reasons may include:

• The item is out of stock
• Pricing errors
• Credit card payment is declined by the issuing financial institution

Feel free to contact us @ info@designersinn.pk for more queries.